• NITRO Help Desk: Manager
• Workspace Pages for Managers
• Manager Dashboard
  • Clickable Tiles across the top show the following information
  • Open Tickets
    • Custom Actions that a manager can perform on Ticket 
  • Unassigned Tickets
  • Tickets Needs Attention
  • Overdue Tickets
  • Due Today
  • Resolved Tickets
  • All Tickets
  • Ticket-Manager-Dashboard Reports
  • Graphical Reports
• Problem-Manager-Dashboard
  • Clickable Tiles across the top show the following information
  • Open Problems
  • Unassigned Problems
  • Overdue Problems
  • Problems Due Today
  • Resolved Problems
  • All Problems
  • Graphical Reports
• CR-Manager-Dashboard
  • Clickable Tiles across the top show the following information
  • Graphical Reports 
    • Open Change Requests
    • Unassigned Change Requests
    • Overdue Change Requests
    • Due Today
    • Closed Change Requests
    • All Change Requests