Administrator Guide Steps for NITRO Help Desk Application

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Administrator Guide Steps for NITRO Help Desk Application

Administrators can do all tasks that a manager can do. Like a Manager, Administrators have access to below pages:

1.Ticket-Manager-Dashboard

2.Problem-Manager-Dashboard

3.CR-Manager-Dashboard

See the NITRO Help Desk manual -> Manager Guide section for more information

 

Apart from these pages, Administrators also have access to ‘Application Administration’ where several elements of the program can be modified.