Send Back

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Navigation:  Purchase Request Approval process > Using Custom Actions >

Send Back

This action will be visible only to the user to whom task is assigned

This action will set the approver task decision to “Sent Back” and update the Purchase Request Status to “Sent Back”

An email will be sent to Requester and the Purchase Agent

Note: To modify the Approval notification mail template, go to Application Administration -> Crow Canyon NITRO Apps -> NITRO Workflows -> Edit “Purchase Request Updated Send Mail” workflow -> Edit “Send mail on sent back” send mail action and modify the mail template as required.

After this step, Requester can modify the Purchase Request and re-submit it for approval.