Version History

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Version History

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Version History will show all previously saved versions of a ticket. This is useful for audit purposes.

You can check Version History of ticket from by three ways

1.Open ticket

2.Items ribbon bar

3.Drop-down menu

 

Open ticket:

You can check Version History of a ticket from within an open ticket

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Items ribbon bar:

You can check Version History of a ticket from select ticket and click in items ribbon bar for version history

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Drop-down menu:

You can check Version History of a ticket from select ticket and click in items ribbon bar in manage version history

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