Manager Workspace

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Manager Workspace

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The Manager Workspace is a quick way to show ticket data from across the whole department (e.g. IT).  

All overdue tickets

Including assigned tickets

Unassigned tickets

User tasks

Staff load

Open tickets by category and priority 

Incoming tickets by month

Closed tickets by month

All of these elements are customizable web parts.

Note: From here Managers can monitor Staff Work 

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