Email Chain Options

<< Click to Display Table of Contents >>

Navigation:  Email Settings > Crow Canyon Advanced Email Settings > Advanced Email Options >

Email Chain Options

Previous pageReturn to chapter overviewNext page


Configure this setting on the Email Tickets list so that you can email directly from an Email Ticket item. This will consolidate the content of all previous Email Ticket items related to the given Case ID. In this way, you can use SharePoint, exclusively, to communicate to your end users.