Online Tour of CCS Service Request for City Services

Welcome to a tour of CCS Service Request

This tour will take you through the steps of submitting, assigning and completing a service request process. Each step in the tour is only a few minutes long. While the tour does not cover every aspect of the application, you will get a good feel for the ease of use and workflow occuring.

Please note that the screens represented in this tour include all fields available. In your implementation you may choose to simplify your forms.

To start a tour segment simply click on the play symbol next to the segment description.

 
 

take a tour

 Service Request Intro

 Introduction to CCS Citizen Request

  • Overview of how it works
  • Workflow

 play tour

 CCS Citizen Request Workflow

  • Filling out a request
  • Assigning a ticket
  • Filling out a Work Order

Reporting 

Ticket Management and Reporting

  • Management view of tickets
  • Flexible Reporting

 Setup CCS Service Request

 Configuring For Your Needs

  • Form customization
  • Notifications
  • Templates

    Learn More

  How it works

   Features

   Tour/Demo

   Data Sheet


   Get Started

   Free Trial

   Pricing

 



   Resources

   Whitepaper

   Requirements

   ROI Analysis

   Manuals